FAQ

Getting started at BlockBets Casino is a breeze. Simply head to our homepage and click the “Sign Up” button. You’ll need to provide some basic info like your name, email, and a secure password. Once you’ve filled out the form and verified your email, you’re ready to roll! It takes just a few minutes, and you’ll be exploring our massive game library in no time. Remember to keep your login details safe and reach out to support if you run into any hiccups during registration.

We’ve got an incredible welcome package waiting for you! New players can snag a 500% bonus up to $20,000, split across your first three deposits. Your first deposit gets a 200% boost up to $5,000, the second offers 100% up to $10,000, and the third brings another 200% up to $5,000. Just deposit at least $25 each time to qualify. Keep in mind, these bonuses come with a 35x wagering requirement, and they’re sticky—meaning the bonus amount itself isn’t withdrawable, but your winnings are. Check the terms for full details and start playing with a huge bankroll!

Absolutely, we love giving players a risk-free way to try us out! Right now, you can claim a $20 No Deposit Bonus using the code NONSTOP20. There’s also a €5 Free Chips offer that doesn’t require a code. Both are perfect for testing slots (which contribute 100% to wagering) with a 40x playthrough requirement. Note that these offers aren’t available in Ontario, and other restrictions might apply. Always read the terms and conditions to ensure you’re eligible and understand the max cashout limit of $5,000.

Funding your account or cashing out your winnings is straightforward at BlockBets Casino. We support a wide range of payment methods, including Visa, MasterCard, Apple Pay, Google Pay, and even cryptocurrencies like Bitcoin, Ethereum, and Tether. Deposits are instant, with a minimum typically starting at $25 for bonuses. Withdrawals are processed quickly, though times vary by method—crypto is often the fastest. Just ensure you’ve completed any wagering requirements before requesting a payout, and note that a small fee may apply if a deposit hasn’t been wagered at least once due to anti-money laundering rules.

Wagering requirements are the number of times you need to play through a bonus before withdrawing winnings. At BlockBets Casino, most bonuses, like our welcome offer, have a 35x or 40x requirement on slots, which contribute 100%. For example, if you get a $100 bonus with a 40x requirement, you’d need to wager $4,000 before cashing out. Other games like table games might contribute less, so stick to slots for faster progress. Also, there’s a $2 max bet per spin while wagering, so play smart and check the specific terms for each promotion.

You bet it is! BlockBets Casino works seamlessly on both desktop and mobile browsers, so you can play your favorite slots or table games on the go. There’s no need for a dedicated app—just log in through your phone or tablet’s browser, and you’ll have access to our full game library, bonuses, and account features. Whether you’re using iOS or Android, the experience is smooth and user-friendly. So, whether you’re waiting for a friend or relaxing at home, the action is always at your fingertips.

We’ve got an enormous selection of games to keep you entertained for hours. From slots to live dealer tables, you’ll find titles from top providers like NetEnt, Microgaming, Evolution Gaming, Pragmatic Play, and dozens more—over 60 software partners in total! Spin the reels on popular slots, try your luck at blackjack or roulette, or enjoy immersive live casino action. With such variety, there’s something for every player, whether you’re chasing big jackpots or just playing for fun. Browse our library to discover your next favorite game.

Your safety is our priority at BlockBets Casino. We operate under strict licensing and regulatory standards to ensure fair play and transparency. Our platform uses advanced encryption to protect your personal and financial data, so you can play with confidence. We’re committed to providing a secure environment, and our games are regularly tested for fairness by independent auditors. If you ever have concerns, our support team is ready to assist. Rest assured, we’ve got your back every step of the way.

The Know Your Customer (KYC) process is a standard security step to verify your identity and protect against fraud. When you request a withdrawal, we may ask for documents like a government-issued ID, proof of address, or payment method confirmation. It’s quick and easy—just upload the requested files through your account dashboard. This process ensures that your funds are safe and only accessible to you. It also helps us comply with legal requirements. Complete it promptly to avoid delays in getting your winnings.

If you’re facing technical glitches, don’t worry—we’ve got solutions. First, try clearing your browser cache or switching to a different device to see if the issue persists. Ensure your internet connection is stable, as lag can disrupt gameplay. If a game freezes or your account won’t load, log out and back in. Still stuck? Reach out to our support team via live chat or email at support@blockbets.casino. We’re here 24/7 to help with any bugs or login problems, so you can get back to enjoying the action fast.

We’re committed to helping you play responsibly. BlockBets Casino offers tools like deposit limits, time-outs, and self-exclusion options to keep your gaming in check. You can set these up through your account settings to manage how much time or money you spend. If you ever feel things are getting out of hand, reach out to our support team for guidance or resources. Remember, gambling should always be fun, not stressful—play within your means and take breaks when needed. We’re here to support a safe and enjoyable experience.

Need help? We’ve got you covered with 24/7 customer support. The fastest way to get assistance is through our live chat feature, accessible right from the website. If you prefer, you can also send an email to support@blockbets.casino, and we’ll respond as quickly as possible. Whether it’s a question about bonuses, payments, or technical issues, our friendly team is ready to assist. Don’t hesitate to reach out—we’re here to ensure your experience is smooth and enjoyable from start to finish.